Shipping policy

Shipping Policy

Last updated: [24/01/2025]

We are based in Australia and proudly ship both domestically and internationally. Please read the information below for details on shipping times, costs, and important conditions.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been processed, you will receive a confirmation email with tracking details where available.

During peak periods or sales events, processing times may be slightly extended.

Domestic Shipping (Australia)

Carrier: Australia Post or other trusted couriers
Estimated delivery time:
- Standard: 2–7 business days
- Express (if offered): 1–3 business days

Shipping costs are calculated at checkout based on your location and order size.

International Shipping

We ship to selected countries worldwide.

Estimated delivery time: 7–21 business days, depending on destination and customs processing
International shipping costs are calculated at checkout

Please note:

Delivery times may vary due to customs delays or local postal services
We are not responsible for customs fees, import taxes, or duties imposed by your country
Any additional charges are the responsibility of the customer

Tracking

Tracking is provided on most orders. Once your order has shipped, tracking details will be sent via email.
If tracking is unavailable for your order, please contact us for assistance.